Quick summary: We use essential cookies to run our website, and — with your consent — optional analytics and functional cookies to improve your experience. You can change your preferences at any time.
1. What Are Cookies
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They help the website remember information about your visit — such as your preferences, login status, and how you interact with the site.
We also use similar technologies such as local storage, session storage, and pixel tags, which perform comparable functions to cookies.
2. How We Use Cookies
DotXen Infotech uses cookies for the following purposes:
- To ensure the website operates correctly and securely.
- To remember your preferences and settings.
- To maintain login sessions and authenticate users.
- To analyze how visitors use our website so we can improve it.
- To detect and prevent fraud, abuse, and security incidents.
- To measure the effectiveness of our marketing campaigns (where applicable).
3. Types of Cookies We Use
We classify the cookies we use into the following categories. Each cookie is placed only where necessary and, for non-essential cookies, only with your consent where required by law.
| Category | Purpose | Examples | Consent Required |
|---|---|---|---|
| Essential | Required for the website to function — security, session management, load balancing, and preference storage. | Session cookies, CSRF tokens, cookie consent records. | No |
| Analytics | Help us understand how visitors use the site so we can improve performance and content. | Page views, session duration, traffic sources. | Yes |
| Functional | Remember your choices and provide enhanced features such as language or theme preferences. | Language settings, UI preferences, form autofill. | Yes |
| Marketing | Used to deliver relevant content and measure campaign performance (where configured). | Ad pixel tags, remarketing cookies. | Yes |
Note: The specific cookies used may vary by service or feature. Where a service uses additional cookies, the applicable information should be reviewed together with this policy.
4. Third-Party Cookies
Some cookies may be placed by third-party services that we use to operate our website — for example, hosting providers, analytics platforms, payment processors, or embedded content providers.
These third parties have their own cookie and privacy policies, and we encourage you to review them. DotXen Infotech does not control the cookies placed by third-party services.
5. Managing Your Preferences
Where consent is required, we provide a cookie consent mechanism that allows you to:
- Accept or reject non-essential cookies.
- Choose which categories of cookies to allow.
- Change your preferences at any time.
- Withdraw consent as easily as it was given.
Your choices are stored and respected on subsequent visits. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
6. Browser Controls
Most web browsers allow you to control cookies through their settings. You can typically:
- View the cookies stored on your device.
- Delete individual or all cookies.
- Block cookies from specific websites.
- Block all third-party cookies.
- Enable private or incognito browsing modes.
The exact steps vary by browser. Please refer to your browser's help documentation for detailed instructions:
7. Impact of Disabling Cookies
If you disable or reject certain cookies, some features of our website may not function properly. In particular:
- Essential cookies — disabling them may prevent login, security, and core functionality.
- Functional cookies — disabling them may reset your preferences on each visit.
- Analytics cookies — disabling them does not affect functionality but limits our ability to improve the site.
- Marketing cookies — disabling them may result in less relevant content and advertising.
8. Policy Updates
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated version will be published on this page with a revised "Last updated" date.
Where changes are material, we will provide reasonable notice through our website or by other appropriate means.
9. Contact Us
If you have any questions about this Cookie Policy or how we use cookies, please contact us:
DotXen Infotech
We aim to respond to all privacy and cookie-related enquiries within 12 hours.
Related legal documents: For more information about how we handle your data and your rights, please review our Privacy Policy, Terms of Service, DPDP Compliance, and Grievance Redressal pages.
Summary: We use essential cookies to keep our website running, and optional cookies (with your consent) to improve your experience. You can manage your preferences anytime in your browser or by contacting us at [email protected].